Advice for people who arrange their own care

The Bracknell Forest Safeguarding Board (BFSB) wants you to know what to expect from GOOD care – whether it's from a care home or from someone coming into your home.

The BFSB has identified 3 key, independent sources of information with the aim of helping you to understand what to expect from providers to receive GOOD services and keep yourself SAFE.

The BFSB has also produced posters and leaflets that can be downloaded and used to raise awareness of these information sources.

Support at home:  Where to find information and help

Independent Age has information and guides covering:

• How to stay safe at home
• Loneliness
• Help at Home
• Paying for your care/ care costs

 

The Care Quality Commission has information on:

• Good care from a home care agency
• What good home care should look like

 

Which? has factsheets and advice on:

• Questions to ask when people are helping you in your own home
• Employing someone

Care homes:  Where to find support and information

 
Independent Age has information and guides covering:

• Types of housing
• Care Homes

The Care Quality Commission has information on:

• What to expect from a good care home
• Care home guides

Which? has factsheets and advice on:

• What a care home should be like
• How to find care homes near you

The booklets, leaflets and information are all available from the featured organisations’ websites. Please see the boxes on the right for the specific website links.

Alternatively Healthwatch Bracknell Forest can supply copies of the Independent Age booklets.

Contact: Healthwatch or call 0300 0120184